Technical support

Technical support

Do you have a valid license to CARS and/or TRUCKS and need technical support? 

Please contact your Autocom distributor.

Download TeamViewer 

To get remote technical support, you need the TeamViewer software. It allows the support technician to connect to your computer and resolve the problems. 

CARS and TRUCKS

 Full installation

1. Insert the security dongle before the downloading of the installation package starts.
2. Use the button below to download the installation package (the download starts immediately).
   
   Note: downloading the diagnostic software can only be done by users with a valid license. 

System requirements

• Intel® Core i5 or better
• Windows® 11
• 4 GB RAM (depending on the OS)
• 16 GB free space on the hard drive
• Screen resolution of 1440 x 900 or higher
• Connection to the Internet
• Bluetooth (SPP)
• USB port
• Adobe Acrobat Reader 8.0 or higher
• Recommendation to turn off sleep mode
• S-mode on Windows 10S must be switched off